Shipping policy
As soon as you make the purchase, you will receive a confirmation e-mail and our team will get to work so that you receive your order as soon as possible.
If after the time indicated below for each country you have not received your order, please contact us via chat here indicating your order number and we will review your order history to find a solution as soon as possible.
Omara will not be responsible for delivery mistakes caused when the delivery address entered by the customer at the check out does not correspond to the correct delivery address.
*During collection Drops, Black Friday Period and Christmas due to high demand concentrated in a few days, it is possible that shipments may suffer some delays.
If you wish to cancel an order, you must notify Omara by our chat here.
- Cancellations are only available for orders that have not yet been processed.
- Omara is not responsible for cancellations that could not be processed in time due to the fast preparation of the order.*
/ SHIPPING FEES:
Spain (Mainland & Balearic Islands) & Portugal
- STANDARD 24/48H - 3,90€ | FREE >100€
Spain (Canary Islands, Ceuta & Melilla)
- STANDARD 2-3 DAYS - 10€ | FREE >200€
Eurozone 1 (Andorra, Austria, Belgium, Germany, Finland, France, Ireland, Italy, Luxembourg, Monaco, Netherlands, San Marino, Vatican City)
- STANDARD 2-4 DAYS - 4,90€ | FREE > 200€
Eurozone 2 (Estonia, Greece, Latvia, Lithuania, Malta, Montenegro, Cyprus, Croatia, Slovakia, Norway)
- STANDARD 2-4 DAYS - 8,50€ | FREE > 200€
Poland
- STANDARD 2-4 DAYS - 35 PLN | FREE > 850 PLN
Denmark
- STANDARD 2-4 DAYS - 64 DKK | FREE > 1495 DKK
Switzerland
- STANDARD 2-4 DAYS - 10 CHF | FREE > 200 CHF
United Kingdom
- STANDARD 2-4 DAYS - 10 GBP | FREE > 200£
Sweeden
- STANDARD 2-4 DAYS - 95 SEK | FREE > 2200 SEK
*Rest of European Countries
- STANDARD 3-6 DAYS - 10€ | FREE > 200€
Canada
- STANDARD 5-10 DAYS - 10 CAD | FREE > 400 CAD
United States
- STANDARD 2-5 DAYS- 10 USD | FREE > 400 USD
Mexico
- STANDARD 5-10 DAYS- 640 MXN | FREE > 8500 MXN
Turkey
- STANDARD 5-10 DAYS- 1.472 TRY | FREE > 10000 TRY
Saudi Arabia
- STANDARD 5-10 DAYS- 130 SAR | FREE > 1745 SAR
United Arab Emirates
- STANDARD 5-10 DAYS- 128 AED | FREE > 1700 AED
Iceland
- STANDARD 5-10 DAYS- 4.405 ISK | FREE > 29500 ISK
South Korea
- STANDARD 5-10 DAYS- 51.000 KRW | FREE > 425000 KRW
Singapore
- STANDARD 5-10 DAYS- 45 SGD | FREE > 450 SGD
Japan
- STANDARD 5-10 DAYS- 5.398 JPY | FREE > 45000 JPY
Chile
- STANDARD 5-10 DAYS- 33.000 CLP | FREE > 430000 CLP
Australia
- STANDARD 5-10 DAYS- 10 AUD | FREE > 400 AUD
New Zealand
- STANDARD 5-10 DAYS- 15 NZD | FREE > 400 NZD
Rest of the World
- STANDARD 5-10 DAYS - 20€ | FREE > 400€
Please note that all transit times are approximate and may vary (especially during high-demand periods such as Black Friday and Christmas). They should not be interpreted as exact delivery dates.
Omara will always work to provide the best possible service for international shipments. However, in exceptional cases beyond our control, an order may be cancelled. In such cases, we will notify you within 24 business hours and issue a refund using the same payment method used by the customer.
/ CUSTOMS
So far, Australia, New Zealand, Switzerland, the UK, South Korea, the USA, Japan, Canada, UAE, Saudi Arabia, Singapore, and Mexico are currently the only countries where import taxes are covered by Omara Wear S.L.
In all other countries, these taxes must be paid by the customer, but we are actively working to expand our tax coverage soon.
If, during delivery, the shipping company requests a customs payment and your delivery address corresponds to one of the countries listed above, please contact us through our chat here.